![]() ![]() ![]() These can range from pulling the fire alarm to assisting with evacuating personnel to helping direct first responders to the incident location. Depending on the type of assistance required, you may be prompted for additional information and directed to perform some additional tasks. The dispatcher will ask for your name, type of assistance required, your call back phone number and location, including building number and street address. ![]() If you are the caller, you should expect to answer a few simple questions in order to expedite the 911 dispatcher's ability to send the appropriate level of help. In the interim, all DLT personnel calling from a cellular device can dial 52 while on the installation to be directly connected to our ECC. In addition, DLT members and their families should see faster response times and more efficient services. When this happens, all cellular phone calls originating from the base will be automatically routed to DM's ECC. In May of this year, our 911 system will be upgraded to an enhanced E911 system. Over the past five years, there have been vast improvements to the 911 delivery system on the installation. In either case, professionally trained Airmen and 911 dispatchers will ensure immediate and appropriate response of Fire, Police, or Emergency Medical personnel. At least for now, calls from cellular devices and some "hard line" phones will be routed automatically to the City of Tucson 911 ECC. When you dial 911 from an on-base telephone, in most cases, the call will go directly to the on-base ECC. In addition, the City of Tucson manages and operates a significantly larger 911 ECC. They are staffed 24 hours a day, seven days week, 365 days a year by members of the 355th Civil Engineer Squadron, Fire Emergency Services Flight and the 355th Security Forces Squadron. "Our mission is clear, we must do whatever it takes to ensure every DLT member who calls for help, receives it quickly and efficiently."ĭavis-Monthan is staffed and equipped with two fully operational 911 Emergency Communications Centers (ECC). "Saving lives is my number one priority," said Chief Scott W. Be assured the 911 network is a vital part of our nation's emergency response and disaster preparedness system. Who will respond when you face an emergency and request assistance by calling 911? A simple question most residents in a community can answer - right? If you call from on-base, you may be surprised by the answers to that question. ![]()
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